1.Rocket Ropes requires a 25% deposit to secure your group booking. Your deposit will be deducted from the final balance. Your booking is NOT confirmed until the deposit has been paid. 2. To qualify as a group booking there must be 10 or more paying participants and bookings must be during the week Monday to Friday. 3. If you need to cancel your group booking, we require a minimum of 24 hours’ notice to ensure that your deposit is refunded in full. If a cancellation is received after this period then we reserve the right to invoice your group so as to recover staffing costs. Should this occur, it is $8.00 per person to a maximum of $200 per group. If the course is closed due to inclement weather, this will not be charged. 4. Groups must pre-pay or arrange to pay the balance of the booking on the day of the visit. One payment per group. An invoice fee of $15 does apply if we are to invoice. 5. Adults and supervisors are responsible for the children’s behaviours. We require an active supervising ratio of at least 1:15 adults to students. These adults need to be at least actively supervising from the ground. 6. Membership passes, specials, vouchers or promotional coupons etc. cannot be redeemed during a group booking. 7. By completing this form you agree to the conditions above set out by Rocket Ropes and must abide by them.